Website Terms of Use
Important information about using our website and requesting an appointment.
About our website
Information is not a medical diagnosis
Website content is provided for general information. It does not replace a consultation, individual assessment, diagnosis or treatment advice from a qualified healthcare professional. Do not use website content alone to diagnose a condition or change prescribed treatment.
The suitability of any assessment, test or treatment depends on a clinician’s evaluation. Descriptions of services do not guarantee eligibility or a particular health outcome.
Requesting an appointment
Submitting the booking form sends an appointment request. Your appointment is not confirmed at submission. Our staff check the doctor’s schedule before approving the request. You will receive confirmation once it has been approved.
Please provide accurate contact details so our team can reach you. If you have not received confirmation, contact the clinic before making arrangements to attend. If your preferred time is unavailable, contact our team to discuss an alternative.
Changing or cancelling a request
If you need to change or cancel a requested or confirmed appointment, please contact us as soon as possible at +60 12-516 6358 or contact.us@agood-clinic.com. A new appointment time remains subject to availability and confirmation.
No online payments
We do not collect payments through this website. Submitting an appointment request does not mean that consultations, tests or treatment are free. Please ask our team about applicable charges and panel arrangements before your visit.
Not an emergency service
Website forms, appointment requests, email and WhatsApp are not emergency services and should not be relied on for immediate medical attention. For a medical emergency, contact emergency services or go to the nearest emergency department.
Responsible use
Do not submit deliberately false information, impersonate another person, upload harmful material, attempt unauthorised access, or interfere with the website or booking system. Only provide another person’s information if you are authorised to do so.
Please avoid including sensitive medical documents in a general enquiry. Our team can advise you on the appropriate channel if documents are needed.
Content and external services
Website content, branding and images may be protected by intellectual property rights. Please obtain the relevant permission before reusing protected material beyond what the law permits.
The website may link to or use external services, including Google Maps and WhatsApp. These services operate under their own terms and privacy notices. We do not control their availability or content.
Availability and your rights
Website information and services may change, and technical interruptions can occur. If a form does not work or information is unclear, contact us directly.
Nothing in these terms is intended to exclude rights or responsibilities that cannot lawfully be excluded under applicable Malaysian law.
Contact and updates
Questions about the website or a booking? Email contact.us@agood-clinic.com or call +60 12-516 6358.
AGOOD ClinicUnit D-0-8, Block D, Megan Avenue 1,
No. 189, Jalan Tun Razak,
50400 Kuala Lumpur, Wilayah Persekutuan.
Updates to these terms will be published here with a revised date.